Unidentified Developer Error
When your security preferences have blocked installation of software not directly from the App store or an identified developer you will need to bypass Gatekeeper. This is done by opening the downloads folder and right clicking (two finger click) the downloaded install file and choosing "open" from the menu. Select o…
First Steps
A simple solution to most common problems on your MacBook can be found by running Quick Fix inside Self Service. Remember to try this before submitting a help ticket or trying any other solutions. Please see the attachment file.
